Terms of Service

1. Agreement to these terms

These Terms of Service govern access to and use of the Planlark website, application, AI-assisted planning tools, integrations, and related services. By using Planlark, you agree to these terms and the policies incorporated into them.

2. Eligibility and accounts

• You must be authorized to create and use the account you register.
• You are responsible for maintaining account security, protecting your credentials, and keeping your profile information accurate.
• If you join a school or organization workspace, your account may be subject to that organization’s settings, billing ownership, and admin controls.

3. Service description

Planlark provides planning, scheduling, AI-assisted drafting, attachments, organization, and related workflow tools for educators and school teams.

AI features can help generate, transform, summarize, organize, or suggest content, but they are not a substitute for professional judgment. Users are responsible for reviewing all outputs before using them in teaching, assessment, communication, or compliance-sensitive contexts.

4. Customer content and permissions

• You retain your rights in the content you upload or create in Planlark.
• You grant Planlark the limited rights needed to host, process, back up, display, transmit, and otherwise operate the service for you and your organization.
• You represent that you have the rights and permissions necessary to upload, share, and process any content, attachments, or classroom material you place in the service.

5. Acceptable use

Use of Planlark must comply with the Acceptable Use Policy. You may not use the service to violate laws, misuse student information, infringe intellectual property, interfere with the platform, or submit harmful or abusive content.

6. Plans, billing, and renewals

Paid plans renew automatically unless canceled before the next renewal date. Pricing, plan limits, billing cycles, and entitlement changes may vary by plan or organization configuration.

Billing, cancellation, and refund expectations are described in the Billing and Refund Policy, which forms part of these Terms.

7. Availability and changes

• Planlark may update, improve, limit, or discontinue features from time to time.
• Temporary outages, maintenance windows, third-party service failures, or performance issues may occur.
• Planlark may suspend or terminate access where necessary to protect the service, comply with law, or respond to abuse or non-payment.

8. Intellectual property

Planlark, its software, design, trademarks, and related service materials are protected by intellectual property laws. These Terms do not transfer ownership of the platform itself.

9. Disclaimers

Planlark is provided on an “as is” and “as available” basis to the maximum extent permitted by law. Planlark does not guarantee uninterrupted service, perfect availability, or error-free AI outputs.

Nothing in the service should be treated as legal, tax, compliance, or other professional advice.

10. Limitation of liability

To the maximum extent permitted by law, Planlark will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data arising from use of the service.

Where liability cannot be excluded, Planlark’s aggregate liability will be limited to the amount paid to Planlark for the applicable service during the twelve months before the event giving rise to the claim.

11. Governing law and contact

These Terms are intended to be interpreted under the laws that apply to Planlark’s operations in Alberta, Canada, unless a different law is required by non-waivable consumer protections. Questions about these Terms can be sent to support@planlark.app.